Heuser & Schröder Versicherungen GmbH
4700 Eupen, Belgium
Tel: +32 (0) 87 631 888
Fax: +32 (0) 87 630 019
Company number: 0544 646 486
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Heuser & Schröder Versicherungen GmbH communicates with its customers by mail, landline telephone, fax, mobile phone, e-mail and, of course, in person. The website is primarily used for information purposes.
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As an insurance broker, Heuser & Schröder Versicherungen GmbH is required to adhere strictly to the “AssurMiFid” regulations defined in the law of 30 July 2013, which was adopted as a means of protecting consumers who call upon insurances companies and their services.
In addition, we respect the jurisdiction of the Belgian financial market authority (Autorité des Services et Marchés Financiers) and adhere strictly to the various requirements of the Royal Decree of 21 February 2014 concerning regulations for the application of Article 27-28b of the law of 2 August 2002 on the supervision of the financial sector and financial services within the insurance sector. We also adhere to the Royal Decree of 21 February 2014 concerning rules and regulations, defined according to the law governing the insurance sector, for handling conflicts of interest.
Heuser & Schröder Versicherungen GmbH is committed to contributing actively to the fight against money laundering and the financing of terrorism. For this reason, we will, if necessary, ask you questions according to the law of 11 January 1993 (prevention of the misuse of the financial system for the purpose of money laundering and financing of terrorism) and request documents, which you are required to answer or provide, if requested.
We can only complete our work properly and fully if all the necessary information is shared between customers and our office. If we only have incomplete information, it may be impossible for us to ensure that our service fulfils its purpose. Our office cannot be held responsible for any disadvantages incurred due to pre-contractual breach of the duty of disclosure or missing/incorrect information in the course of a contractual relationship.
The Versicherungsmaklerbüro Heuser & Schröder Versicherungen GmbH, which has its registered office at Paveestr. 7, 4700 Eupen, Belgium and is registered with the FSMA (Financial Services and Markets Authority, Brussels, Belgium www.fsma.be ) under number 112 854 A, always strives to provide its customers with the best possible service so that they are fully satisfied.
However, should any complaints or disputes arise, which cannot be resolved by mutual agreement, customers may at any time call upon the arbitration board of the
Ombudsman for Insurance Companies
Square de Meeûs 35,
1000 Brussels, Belgium
Tel.: +32 2 547 58 71
Fax: +32 2 547 59 75
An online dispute settlement platform is also available at https://webgate.ec.europa.eu, which can be used to settle any disputes amicably.
The sole and exclusive place of jurisdiction is Eupen, Belgium.